First Line Manager Fact Find

£250.00

In this exercise, participants receive a concise brief together with information about a decision they are required to make. To facilitate this process, participants are given time to question a resource person (played by a role player) to gather information pertinent to the decision at hand. Once the decision is reached, the resource person then presents challenges aimed at assessing the decision’s resilience and soundness.

Competencies Demonstrated

Decision Making
Persuading and Influencing
Presenting and Communicating Information
Analysis
751

Time Allocated

Administration
5 minutes
Fact Finding
20 minutes
Decision and Justification
15 minutes
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